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I'm unable to update Firefox because when in the installation step I get the error message "The operation could not be completed because you do not have sufficient privileges for some of the items." On a mac. Please let me know if you think you can help.

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  • Last reply by cor-el

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I'm unable to update Firefox because when in the installation step I get the error message "The operation could not be completed because you do not have sufficient privileges for some of the items." On a mac. Please let me know if you think you can help.

I'm unable to update Firefox because when in the installation step I get the error message "The operation could not be completed because you do not have sufficient privileges for some of the items." On a mac. Please let me know if you think you can help.

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more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.