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Update failed...could not be installed (patch apply failed) - I use 7.0.1

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  • 11 have this problem
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  • Last reply by finitarry

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Update failed. The Update could not be installed (patch apply failed). It appears to want to upgrade from 7.0.1 to 8. But when I click the link, it does not offer updates, just an entire strip/reinstall! Where is the updates page? Help?

Update failed. The Update could not be installed (patch apply failed). It appears to want to upgrade from 7.0.1 to 8. But when I click the link, it does not offer updates, just an entire strip/reinstall! Where is the updates page? Help?

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you can try the alternate and easiest way by downloading here

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Chosen Solution

you can try the alternate and easiest way by downloading here

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Thank you. I don't want to reload the entire thing - yes, it can be entirely reloaded, but I don't want to lose settings. How do I upload the PATCH as offered?

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Installing a new version of Firefox will not remove your settings. They are stored in a profile in a different location.