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Somehow I applied Autofill options to all websites and it is interferring with creating a label in USPS. How do I get rid of it?

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  • Last reply by quiltjls

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I had found the Autofil area (can't remember exactly where I found it) and must have entered my own information. But now when I go on the USPS website, it Autofils my own information in the TO: section. Even though I take the information out, and put in the correct information, when I click to go to the next screen, it won't advance and goes back to telling me that there is an error on the page. I have already contacted their tech support, and they told me it is not a problem with their site. So it has to be the autofil function that is messing me up. But I can't figure out how to get back to the "cleared" state. Thanks for any help in advance.

Chosen solution

Firefox has never had a button for "form autocomplete". You probably had an extension installed which provided that button. The add-on which cor-el mentioned is probably the best Autofill extension currently available for Firefox.

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Yes, after I had posted my question, I did find that area of the website and corrected the problem for the site,USPS. I still have questions about Autofil. I used to have a button on my toolbar which allowed me to use autofil only when I pushed that button. But now it has to be set up in the tools section and I don't know what all those options mean. I would much prefer going back to the toolbar button, but that does not seem to be an option with this version of Firefox. :(

Thanks for answering, edmeister.
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Chosen Solution

Firefox has never had a button for "form autocomplete". You probably had an extension installed which provided that button. The add-on which cor-el mentioned is probably the best Autofill extension currently available for Firefox.

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No, sorry to be unclear. It was a Yahoo Toolbar app I believe. But no longer working with my current version of Firefox, 7 I think. Wish Firefox would work on that compatibility issue, as that app was so easy for those of us who are not computer nerds. :)

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Compatibility of Firefox add-ons is the responsibility of each add-on developer. There is no way that Mozilla can keep up with the 10's of thousands of add-ons made for Firefox, especially add-ons like the Yahoo Toolbar that are self-hosted.

BTW, there is an updated version of the Yahoo Toolbar add-on for Firefox 7, but it is causing a lot of grief for some users - the upper inch or two of the content area is "dead" and anything in that area which needs to be clicked on doesn't work.

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K, thanks for the explanation. Appreciate knowing who is responsible for what. I think I will avoid the add-on with the 'dead' area. Sounds like more frustration.

I just want something SIMPLE without tons of forms to figure out and fields and how do I want this app applied in which situations.  Too much complexity for daily use.  I would have to hire a "techie" to work my way through that.  I was dealing with the tech support on USPS for MONTHS before someone finally tried my account on their computer and discovered that the site worked, it was not my cache or cookies, for history that needed to be cleared.  They told me to contact Firefox because there was an incompatibility issue. So that is what gave me the clue to start looking at what settings on my computer could be the culprit.  Then I looked at what was happening and that gave me the clue that it was Autofil. 
  So I went in and cleared enough so that I could work the label for that day.  But apparently, there was still a default  there, because today I had the same problem, thereby causing my question on this site.  
 I never had this problem with the other Autofil design, because it only worked when I was on a site and chose to implement the function.  
 I just want some thing that simple again. Do you have any pull with  app designers at Mozilla?