Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I attempt to install a new version of firefox, I get an error message saying I do not have sufficient privileges for some of these items. What does this mean, and how can I correct this??

  • 2 replies
  • 2 have this problem
  • Last reply by cor-el

more options

none.

All Replies (2)

more options

Uninstall your current Firefox

Download latest Firefox version from one of these links using some other Web Browser:

Installing Firefox on Mac

Check and tell if its working.

Modified by Hasan

more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.