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The keyboard number keys and symbols above them will not work. I nothing at all except a space or they last letter key used, but works fine in other applications such as MS Word. The number pad works just fine. Any one have any thoughts on this.

  • 10 replies
  • 17 have this problem
  • 10708 views
  • Last reply by nightwing19

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I had to do a reinstall and upgrade to Windows 7, so I may have missed something. Running a 64bit OS. Problem only seems to be in the browsers.

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You may have Switched ON Caret Browsing. press F7 (on Mac: fn + F7) to toggle Caret Browsing ON/OFF

  • click Firefox button and click Options -> Advanced -> General -> remove Checkmark from Always use the cursor keys to navigate within pages

Check and tell if its working.

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Gave that a try. the Caret Browsing was off and there was not a check mark on the "Always use the cursor keys to navigate within pages". So no dice, I even put a different keyboard on with the same results.

Thanks for the suggestions.

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I had this problem after installing Adobe Flash Player 10.3.183.5. I have Windows 7 and Firefox 5. I later found out the Adobe Flash Player installation was unsuccessful so I installed it again, this time successfully, and my keyboard problems went away!!

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Troubleshooting extensions and themes

Troubleshooting plugins

Check and tell if its working.

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Did a reinstall of flash and it worked only for one reboot of firefox and then the problem returned. Sure looked like that was going to work. Thanks

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Gave all of your suggestions a try without success. There is a conflict going on some where as the problem will go away when the OS in booted into Safe mode with networking. I just cannot seem to find it, thanks for the help and suggestions.

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-> click Firefox button and click Options -> Advanced panel -> General tab -> Remove Checkmark from Use Hardware Acceleration when available -> click OK

Check and tell if its working.

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Found a solution to this problem. Comcast has a product bundled with their Norton antivirus suite called Constant guard. When I removed it the number and symbols keys above the alpha keys began to function properly in Firefox and other browsers. Thanks for the helpful suggestions.

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You are welcome

Modified by Hasan

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I have that comcast bundle too.I tried your suggestion and it worked for me. thank you

Modified by nightwing19