Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have v3.0.1 on my laptop (mac), just tried upgrading to latest version but couldn't copy to app folder b/c "do not have sufficient privileges for some of the items".

more options

Do I need to uninstall the old firefox? but if i do, will i loose my bookmarks, passwords, etc?

All Replies (2)

more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

ok thanks, will try now....