Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox opens automatically with two tabs, one of which will never close and can't be used, how can I fix this issue?

  • No replies
  • 6 have this problem
  • 2 views
more options

I have a Macbook Pro running 10.6.8 and Firefox 5.0.1

I have had this issue for a while and was hoping that the newest release would solve my problem, it didn't. I looked online for solutions, none of which fixed the issue

  • Some pointed the finger at the extension Invisible Hand, which I never had.
  • Some suggested putting Firefox into safe mode, this solves the problem, but since it stops me from installing any extensions this is not a workable solution.
  • It was advised that I create a new profile, which I tried, this did absolutely nothing, the blank page appeared again after a short period of time and still can't be closed or clicked on, and this was before I added any add-ons. Which leads me to believe that the issue lies with Firefox.

Though on a side note when I quit Firefox, with only my current tab and the "tab that can't be closed" still open, Firefox notices that there are two tabs open and warns me that I am going to be closing both. The only work around I have found is to set the "tab that can't be closed" as an app tab for the current session, but when I open Firefox the next time, the app tab which was the "tab that can't be closed" can now be closed and a new "tab that can't be closed" appears as if it were a new blank tab, just like every other time I open Firefox.

I have a Macbook Pro running 10.6.8 and Firefox 5.0.1 I have had this issue for a while and was hoping that the newest release would solve my problem, it didn't. I looked online for solutions, none of which fixed the issue *Some pointed the finger at the extension Invisible Hand, which I never had. *Some suggested putting Firefox into safe mode, this solves the problem, but since it stops me from installing any extensions this is not a workable solution. *It was advised that I create a new profile, which I tried, this did absolutely nothing, the blank page appeared again after a short period of time and still can't be closed or clicked on, and this was before I added any add-ons. Which leads me to believe that the issue lies with Firefox. Though on a side note when I quit Firefox, with only my current tab and the "tab that can't be closed" still open, Firefox notices that there are two tabs open and warns me that I am going to be closing both. The only work around I have found is to set the "tab that can't be closed" as an app tab for the current session, but when I open Firefox the next time, the app tab which was the "tab that can't be closed" can now be closed and a new "tab that can't be closed" appears as if it were a new blank tab, just like every other time I open Firefox.