Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 5.0 doesn't work with multiple simultaneous users on Windows 7 (switch user)

  • No replies
  • 4 have this problem
jwhitty
jwhitty
more options

Running Windows 7 Professional on a domain, Firefox 5.0 and it says its up to date in the Help > About screen.

User A logs in, opens Firefox, does stuff, leaves it open but goes Start > Switch User. User B logs in, Firefox won't open. The error message is "Firefox is already open but not responding". I went into task manager and killed it, then it started but recovered the tabs that User A had open (whooops!).

I CAN replicate this issue.

Is it just me? Can anyone else replicate this? How do I report a bug?

Running Windows 7 Professional on a domain, Firefox 5.0 and it says its up to date in the Help > About screen. User A logs in, opens Firefox, does stuff, leaves it open but goes Start > Switch User. User B logs in, Firefox won't open. The error message is "Firefox is already open but not responding". I went into task manager and killed it, then it started but recovered the tabs that User A had open (whooops!). I CAN replicate this issue. Is it just me? Can anyone else replicate this? How do I report a bug?