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unable to watch any videos - you tube etc

  • 5 replies
  • 184 have this problem
  • 2357 views
  • Last reply by lollypops

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since the latest version of firefox was installed, when I go to sites that have any video commentaries, I get a message that the plugins are not working or I need adobe flash. I have enable the plugins and installed adobe flash, still no luck

Chosen solution

There are 2 versions of Adobe Flash. Both must be installed and updated on Windows systems. In Firefox it would show as Shockwave Flash in your plug-ins, if you had it installed.

  • an ActiveX version for IE only
  • a plug-in version for Firefox and most other browsers
  1. Install or Update the Flash plugin to the latest version.
    • Download and SAVE to your Desktop so you can find the installer later
    • If you do not have the current version, click on the "Player Download Center" link on the "Download and information" or "Download Manual installers" below
    • After download is complete, exit Firefox
    • Click on the installer you just downloaded and install
      • Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    • Start Firefox and check your version again or test the installation by going back to the download link below
    • Download and information: http://www.adobe.com/software/flash/about/
      • Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
      • Use IE to go to the above site to update the IE ActiveX
    • Download Manual installers.




You need to update the following. The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.

  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  1. Check your plugin versions on either of the following links':
  2. Update the Java plugin to the latest version.
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All Replies (5)

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Chosen Solution

There are 2 versions of Adobe Flash. Both must be installed and updated on Windows systems. In Firefox it would show as Shockwave Flash in your plug-ins, if you had it installed.

  • an ActiveX version for IE only
  • a plug-in version for Firefox and most other browsers
  1. Install or Update the Flash plugin to the latest version.
    • Download and SAVE to your Desktop so you can find the installer later
    • If you do not have the current version, click on the "Player Download Center" link on the "Download and information" or "Download Manual installers" below
    • After download is complete, exit Firefox
    • Click on the installer you just downloaded and install
      • Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    • Start Firefox and check your version again or test the installation by going back to the download link below
    • Download and information: http://www.adobe.com/software/flash/about/
      • Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
      • Use IE to go to the above site to update the IE ActiveX
    • Download Manual installers.




You need to update the following. The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.

  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  1. Check your plugin versions on either of the following links':
  2. Update the Java plugin to the latest version.
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Thanks 7677 whoever you are - your recommendations solved the problem.

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thank you helper 7677

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bandwidth issue AT &T

Modified by lollypops

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CABLE COMPANY S ARE BUYING UP ALL THE BANDWIDTH SLOWING DOWN STREAMING VIDEOS