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I have been unable to upgrade for almost a year. The upgrade loads partially, but won't complete.

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  • Last reply by cor-el

jakimsey
jakimsey
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I'm on Mac OS 10.6.7, computer is about a year and a half old. I think I may have had one successful upgrade very early on, to 3.5.2. Every time I've tried to upgrade since then, it starts but won't complete. It's getting to the point where this has got to be upgraded, and I simply can't get it to move. I've noticed Firefox has been crashing, which it almost never used to do. Help!!

I'm on Mac OS 10.6.7, computer is about a year and a half old. I think I may have had one successful upgrade very early on, to 3.5.2. Every time I've tried to upgrade since then, it starts but won't complete. It's getting to the point where this has got to be upgraded, and I simply can't get it to move. I've noticed Firefox has been crashing, which it almost never used to do. Help!!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.