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Saies need to upgrade to 4.01

  • 3 replies
  • 2 have this problem
  • 4 views
  • Last reply by Xircal

RocketNut
RocketNut
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I keep getting a alert that I need to upgrade to FireFox 4.01. When I click on the alert a window pops up saying connect to upgrade sever and never get a connection. If I click on the ABOUT FIREFOX under the help button, it says its updating. The version number is 4.0 even after it has updated.

I keep getting a alert that I need to upgrade to FireFox 4.01. When I click on the alert a window pops up saying connect to upgrade sever and never get a connection. If I click on the ABOUT FIREFOX under the help button, it says its updating. The version number is 4.0 even after it has updated.

All Replies (3)

Xircal
Xircal
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Please do the following.

  1. Go to Download Firefox 4.0.1 and download a fresh installation file to the desktop.

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.

RocketNut
RocketNut Question owner
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OK thanks that did it.

Xircal
Xircal
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You're welcome.

Could you please click the "Solved It" button next to the post which solved the problem for you? This will help others searching for a solution to the same question.

Thanks.