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I keep getting this msg when attempting to put Firefox in applications folder The operation can’t be completed because you don’t have permission to access some of the items. Help!

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  • Last reply by cor-el

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I keep getting this msg when attempting to place FireFox in the applications folder. "The operation can’t be completed because you don’t have permission to access some of the items." I'm running Mac Os Leopard. Please advise!

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If you get an error message that you do not have sufficient permissions or have other problems with updating to update then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.