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file attachment in yahoo mail does not appeare in Firefox 4, but IE & other web browsers show correctly.

  • 4 replies
  • 111 have this problem
  • 7 views
  • Last reply by moros323

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Before I install Firefox 4, I have been use Firefox 3.6 and when I was checking my yahoo mail, there was not any problem to view or download file attachment. After installing Firefox 4, when I receive a new mail with file attachment, like as video, or document, I can not see the attachment to download it. but with other web browsers like IE, I can see the attachment of the email.

All Replies (4)

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Hi!

People using a Trend Micro virus scanner should disable some webmail function. You can find the solution here

I do not use Trend Micro, but have the same issues. I just found my "AdBlock Plus" add-on was stopping the attachment download. What you should do to see if this is your problem too: disable AdBlock Plus, restart firefox and see if your problem is solved. Now enable AdBlock Plus again and restart Firefox.

To fix this problem: In Firefox, click on Add-ons, go to AdBlock Plus, go to Options, click on Filters--> reset statistics. Go to your attachment, click on the attachment (it will fail to download of course). Go back to AdBlock Plus and sort the statistics for "Hits". Now you can see which filter is blocking your attachment download. Disable this filter and you problem is solved!

Regards!

Modified by freddymarcali

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Yes! This recently started happening to me. Not sure why AdBlock started acting up now, but your solution fixed it. Kudos!

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You guys are not going to believe this I figured out the problem it's really dumb...ok here goes the attachment uploader loads seperate so I got to thinking it's a popup so I went to options content and under block pop ups there is an option exceptions click on that and in the box type firefox.com and hit allow pow its fixed!!!!! :-)

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You don't have to disable any addons or extentions!!!You guys are not going to believe this I figured out the problem it's really dumb...ok here goes the attachment uploader loads seperate so I got to thinking it's a popup so I went to options content and under block pop ups there is an option exceptions click on that and in the box type firefox.com and hit allow pow its fixed!!!!! :-)