Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

4.0 & Netflix - Firefox problem or Silverlight problem?

  • 1 reply
  • 280 have this problem
  • 2 views
  • Last reply by tommyzcat

Sarah Martin
Sarah Martin
more options

When I watching something on Netflix, I have to restart Firefox in "32 bit mode." While doing this allows me to watch without problems, does anyone know if this is a Firefox 4 problem (never happened in previous versions) or if it's a Microsoft Silverlight problem? (I've got Silverlight version 4.0.51204.0). Just want to know if I should keep an eye out for a Firefox update/patch or a Silverlight update. Thanks!

When I watching something on Netflix, I have to restart Firefox in "32 bit mode." While doing this allows me to watch without problems, does anyone know if this is a Firefox 4 problem (never happened in previous versions) or if it's a Microsoft Silverlight problem? (I've got Silverlight version 4.0.51204.0). Just want to know if I should keep an eye out for a Firefox update/patch or a Silverlight update. Thanks!

All Replies (1)

tommyzcat
tommyzcat
more options

I experienced the exact same (very annoying) problem which has caused me, for the last two months, to have to log in twice to netflix to watch anything. Although I can't tell you which coding team is responsible, I feel the error came from the automatic update of the add-ons when Firefox 4 was released. My remedy was to go to the Microsoft Silverlight website and download the .dmg file again and reinstall! Macs are getting more and more like PC's all the time.....of course, we are talking about a Microsoft helper app after all!  :P Good Luck and Hope this Helps!