Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Upgrading from 2.0.0.4 to 3.6.15 but cannot install, when download is dragged to apps and replace existing is chosen. Shows "operation cannot be completed, you do not have sufficient privileges for some of the items. I am admin user on my imac 10.4.11

  • 1 reply
  • 7 have this problem
  • 10 views
  • Last reply by cor-el

more options

Full details above in question.

Full details above in question.

All Replies (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.