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when i try to upgrade firefox i can no longer get onto the internet and i have use a system resore to undo the upgrade..why?

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  • 2 have this problem
  • Last reply by cor-el

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please help me..i keep getting request to download new versions..i am using 3.0

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It is possible that a firewall has blocked the new version, see this link for details - https://support.mozilla.com/kb/Cannot+connect+after+upgrading+Firefox

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You can also check the connection settings:

You can find the connection settings in Tools > Options > Advanced : Network : Connection If you do not need to use a proxy to connect to internet then select "No Proxy"

See "Firefox connection settings":


Other things that need your attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Java Plug-in 1.6.0_07 for Netscape Navigator (DLL Helper)
  2. Shockwave Flash 10.0 r32

Update the Java plugin to the latest version.

Update the Flash plugin to the latest version.