This thread was archived. Please ask a new question if you need help.
when i try to upgrade firefox i can no longer get onto the internet and i have use a system resore to undo the upgrade..why?
please help me..i keep getting request to download new versions..i am using 3.0
All Replies (2)
It is possible that a firewall has blocked the new version, see this link for details - https://support.mozilla.com/kb/Cannot+connect+after+upgrading+Firefox
You can also check the connection settings:
You can find the connection settings in Tools > Options > Advanced : Network : Connection If you do not need to use a proxy to connect to internet then select "No Proxy"
See "Firefox connection settings":
Other things that need your attention:
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
- Java Plug-in 1.6.0_07 for Netscape Navigator (DLL Helper)
- Shockwave Flash 10.0 r32
Update the Java plugin to the latest version.
- http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
Update the Flash plugin to the latest version.