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upgrading to firefox3.6.12 on windows 7 continually asks me to reboot to complete installation

EGordon
EGordon
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I am also unable to uninstall Firefox for the same reason. When the uninstaller enters the setup program it always asks me to reboot to finish the update process. Rebooting doesn't help here either.

I am also unable to uninstall Firefox for the same reason. When the uninstaller enters the setup program it always asks me to reboot to finish the update process. Rebooting doesn't help here either.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You posted with a Firefox 4.0 b6 user agent.

Mozilla/5.0 (Windows NT 6.1; rv:2.0b6) Gecko/20100101 Firefox/4.0b6

Which version are you trying to install?
Do you want to downgrade from 4.0 to 3.6.12?

It shouldn't be necessary to reboot the computer to update.
If a reboot is needed then that usually means that some (security) software is blocking files or you need elevated (UAC) permissions.

Run the Firefox program once as Administrator (right-click: Run as Administrator).

If that doesn't help then do a clean reinstall.

  • Download a fresh Firefox copy from from the Mozilla site and save the file to the desktop.
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data when uninstalling.
adkerr41@hotmail.com
adkerr41@hotmail.com
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please give me a phone number to get a answer to this problem