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when I try to go to my bank web site it oes to why?

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  • 2 have this problem
  • Last reply by cor-el

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My bank updated it's website, my old bookmark no longer worked. It went to and then had a box to return to site, and just took me in circles. I called the bank, I can get on through Internet Explorer, but then it shuts down. I really want to use Firefox , I am not very good on technical stuff with computer, but do use the computer all the time

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Can you go directly to your bank site?
Did you try to create a new bookmark?

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

See also - "Error_loading_some_websites"

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.0 r45
  2. Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.