Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My bookmark option at the top of the page has disappeared. I tried upgrading to recover them. Didn't work. What's next?

  • 2 replies
  • 5 have this problem
  • Last reply by cor-el

more options

According to support, I should look, At the top of the Firefox window On the menu bar, click on the Tools menu and select Add-ons. The Add-ons window will appear. Great, except there is no tools menu on the menu bar. Any suggestions?

All Replies (2)

more options

Did you hide the Menu bar?
Firefox 3.6+ versions have a feature to allow the user to hide the Menu bar.

Hit the Alt key to temporarily show the Menu bar, then open View > Toolbars and select Menu bar, so it has a check-mark.
The F10 can also be used on most PC's to temporarily reveal the Menu bar.

https://support.mozilla.com/en-US/kb/Menu+bar+is+missing

more options

Do you have the Delicious extension (Tools > Add-ons > Extensions)?

If you have then look at the bottom of the Delicious menu to unhide the Bookmarks menu entry.


Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems