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I am having trouble with the updates to firefox. Each time I start it I get a page that says proxy server refusing connections and have to reinstall the old version just to use the internet. That also removes the personas from my browser.

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  • Last reply by cor-el

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I currently have version 3.0.10 and have gotten two prompts to upgrade my version of firefox and each time I do install the new version and then try to start up Firefox, I get a page instead that says proxy server is refusing connections and the only way to browse is to re-install the old version. I also have to re-install the old version at least 3 times before I can use Personas.

I currently have version 3.0.10 and have gotten two prompts to upgrade my version of firefox and each time I do install the new version and then try to start up Firefox, I get a page instead that says proxy server is refusing connections and the only way to browse is to re-install the old version. I also have to re-install the old version at least 3 times before I can use Personas.

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In Firefox 3.6.4 and later the default connection settings have been changed to "Use the system proxy settings".
See "Firefox connection settings" in Server Not Found - Troubleshoot connection problems

You can find the connection settings in "Tools > Options > Advanced : Network : Connection"
If you do not need to use a proxy to connect to internet then select No Proxy