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FIREFOX CRASHES BUT NOT IE WHEN LOGGING IN TO ALIBABA. WHY

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

tthan43@gmail.com
tthan43@gmail.com
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WHEN I AM USING FIREFOX AND LOG IN ON ALIBABA.COM, I CRASH. BUT, IF I AM ON IE AND LOG IN, IT DOES NOT. WHY? THANK YOU FOR ANY HELP. TONY

WHEN I AM USING FIREFOX AND LOG IN ON ALIBABA.COM, I CRASH. BUT, IF I AM ON IE AND LOG IN, IT DOES NOT. WHY? THANK YOU FOR ANY HELP. TONY

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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See this - https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_the_most_accurate_help_with_your_Firefox_crash

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Caused by the WangWang plugin (ww-plugin) that sows in your system details.

See Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems