Hello Veltman.

Although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at getfirefox.com.

As for your issue, I'm not seeing any obvious problems with the site, on my end. You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.

What is the problem with that web site?

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (200 KB) and do not click Preview after you have attached the image.

L.S.; Thank you for your e-mail. No, using Firefox in safe mode did not solve my problem. Actually I do not use add-ons as far as I know. I am a very conservative person. As for the latest edition, I always immediately react to Firefox updates and install them (although I am often worried that somebody else sends them). Right now I am running version 3.0.15. Are there any later versions? I am astonished that you do not see any problem using the web address that I provided:

http://onlineboeken.nshispeed.nl/microtips/display

I am also grateful that you react to my message. The web site that does not work for me is one of the Dutch railwais that I use to obtain tickets to international destinations, These days I use Safari to get those. Best wishes, Martinus Veltman

P.S. Aside of the problem that I mentioned I have never experienced any problem with Firefox.

L.S.; I am sorry, but only after reading your second e-mail did I realize that I did not add a screenshot. So I made two and folded them into one picture. The upper one show the screen just before I the error occurred. I then clicked "zoek treinen" which then produced the second (empty) screen show in the lower part. Regards, Martinus Veltman

Works fine here. Make sure that you do not block Cookies - Information that websites store on your computer and JavaScript settings and preferences for interactive web pages

"Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Removing cookies solved the problem! Thanks. Martin Veltman