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firefox crashes when i open it

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  • 7 views
  • Last reply by AlleyKat

AnonymousUser
AnonymousUser
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60% of the time firefox crashes when i open it. it will open and run in safe mode, but i can't figure out what is causing the crash. please help?

Crash ID(s)

042d0d7e-56ff-4af0-a2e2-441b72100606, 584888cc-6fde-41aa-b2fb-f81d52100604, 3bcb78f2-f34b-483e-af68-ea16c2100606

60% of the time firefox crashes when i open it. it will open and run in safe mode, but i can't figure out what is causing the crash. please help? == Crash ID(s) == 042d0d7e-56ff-4af0-a2e2-441b72100606, 584888cc-6fde-41aa-b2fb-f81d52100604, 3bcb78f2-f34b-483e-af68-ea16c2100606

All Replies (1)

AlleyKat
AlleyKat
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Our support article Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems may be able to help you, this may also apply if you're not using the default theme as it could be a problem with the theme.

Also, try uninstalling the 1-Click Weather extension, I've seen a number of reports stating that this extension cause trouble.

If FF still crashes, start again in Diagnose Firefox issues using Troubleshoot Mode and disable all extensions - then enable them one by one and test to find out which one causes the problem.