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B A website is sticking when looking for flights, but only on my pc. This is a new problem. What will have changed to cause this?

Posted

When I try book a flight on www.britishairways.com the site will let me select a destination but won't go on from their to find a flight. This only happens on firefox, not on Internet Explorer, and the problem has only started last week.

URL of affected sites

http://www.britishairways.com/travel/fx/public/en_gb

When I try book a flight on www.britishairways.com the site will let me select a destination but won't go on from their to find a flight. This only happens on firefox, not on Internet Explorer, and the problem has only started last week. == URL of affected sites == http://www.britishairways.com/travel/fx/public/en_gb

Chosen solution

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies --- Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

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Additional System Details

Installed Plug-ins

  • -np-mswmp
  • Coupons, Inc. Coupon Printer DLL
  • Default Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Provides additional functionality on Facebook. See our web site for details.
  • Shockwave Flash 10.0 r42
  • GEPlugin
  • McAfee Virtual Technician plugin for Mozilla (Gecko Version: 1.8b1)
  • 3.0.50106.0
  • NPWLPG
  • Google Update
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

More Information

I have the following adons:
adblock plus 1.2
british english dictionary 1.9
java console 6.0.19
java console 6.0.20
macafee site advisor 3

cor-el
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17575 solutions 158975 answers

Chosen Solution

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies --- Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies" See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies --- Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]