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B A website is sticking when looking for flights, but only on my pc. This is a new problem. What will have changed to cause this?

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  • Last reply by cor-el

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When I try book a flight on www.britishairways.com the site will let me select a destination but won't go on from their to find a flight. This only happens on firefox, not on Internet Explorer, and the problem has only started last week.

URL of affected sites

http://www.britishairways.com/travel/fx/public/en_gb

When I try book a flight on www.britishairways.com the site will let me select a destination but won't go on from their to find a flight. This only happens on firefox, not on Internet Explorer, and the problem has only started last week. == URL of affected sites == http://www.britishairways.com/travel/fx/public/en_gb

Chosen solution

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies --- Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

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Chosen Solution

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies --- Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems