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hotmail 'reply' doesn't include previous conversation below text area

Posted

When replying to an existing email, Firefox has stopped copying the existing previous email conversation into the new mail. It's not the PC, as using i/e 6 this still works normally. I think this first happened about a month ago. I need to use i/e instead for email. Not happy about that!

URL of affected sites

http://www.hotmail.com

When replying to an existing email, Firefox has stopped copying the existing previous email conversation into the new mail. It's not the PC, as using i/e 6 this still works normally. I think this first happened about a month ago. I need to use i/e instead for email. Not happy about that! == URL of affected sites == http://www.hotmail.com

Chosen solution

It's a bug on the Hotmail website. Mozilla has contacted the Hotmail team and they are working on a fix. You can use a workaround provided in the Blank messages in Hotmail article.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • -The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Shockwave Flash 10.0 r45
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Adobe Acrobat Plug-In Version 7.00 for Netscape
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 ( .NET CLR 3.5.30729)

More Information

Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Firefox Synchronisation Extension
7.3.2.16
false
Microsoft .NET Framework Assistant
1.2.1
true
{20a82645-c095-46ed-80e3-08825760534b}
PC Sync 2 Synchronisation Extension
1.0.0.723
false
bkmrksync@nokia.com
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1259692959&rver=6.0.5285.0&wp=MBI&wreply=http:%2F%2Fmail.live.…
browser.startup.homepage_override.mstone
rv:1.9.2.3
extensions.lastAppVersion
3.6.3
font.name.serif.x-western
Verdana
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729)
network.cookie.prefsMigrated
true
places.last_vacuum
1271871276
print.print_printer
Samsung ML-1520 Series
print.printer_Samsung_ML-1520_Series.print_bgcolor
false
print.printer_Samsung_ML-1520_Series.print_bgimages
false
print.printer_Samsung_ML-1520_Series.print_command
print.printer_Samsung_ML-1520_Series.print_downloadfonts
false
print.printer_Samsung_ML-1520_Series.print_edge_bottom
0
print.printer_Samsung_ML-1520_Series.print_edge_left
0
print.printer_Samsung_ML-1520_Series.print_edge_right
0
print.printer_Samsung_ML-1520_Series.print_edge_top
0
print.printer_Samsung_ML-1520_Series.print_evenpages
true
print.printer_Samsung_ML-1520_Series.print_footercenter
print.printer_Samsung_ML-1520_Series.print_footerleft
&PT
print.printer_Samsung_ML-1520_Series.print_footerright
&D
print.printer_Samsung_ML-1520_Series.print_headercenter
print.printer_Samsung_ML-1520_Series.print_headerleft
&T
print.printer_Samsung_ML-1520_Series.print_headerright
&U
print.printer_Samsung_ML-1520_Series.print_in_color
true
print.printer_Samsung_ML-1520_Series.print_margin_bottom
0.5
print.printer_Samsung_ML-1520_Series.print_margin_left
0.5
print.printer_Samsung_ML-1520_Series.print_margin_right
0.5
print.printer_Samsung_ML-1520_Series.print_margin_top
0.5
print.printer_Samsung_ML-1520_Series.print_oddpages
true
print.printer_Samsung_ML-1520_Series.print_orientation
1
print.printer_Samsung_ML-1520_Series.print_pagedelay
500
print.printer_Samsung_ML-1520_Series.print_paper_data
9
print.printer_Samsung_ML-1520_Series.print_paper_height
11.00
print.printer_Samsung_ML-1520_Series.print_paper_size_type
0
print.printer_Samsung_ML-1520_Series.print_paper_size_unit
1
print.printer_Samsung_ML-1520_Series.print_paper_width
8.50
print.printer_Samsung_ML-1520_Series.print_reversed
false
print.printer_Samsung_ML-1520_Series.print_scaling
1.00
print.printer_Samsung_ML-1520_Series.print_shrink_to_fit
true
print.printer_Samsung_ML-1520_Series.print_to_file
false
print.printer_Samsung_ML-1520_Series.print_unwriteable_margin_bottom
0
print.printer_Samsung_ML-1520_Series.print_unwriteable_margin_left
0
print.printer_Samsung_ML-1520_Series.print_unwriteable_margin_right
0
print.printer_Samsung_ML-1520_Series.print_unwriteable_margin_top
0
privacy.popups.showBrowserMessage
false
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false

Chris Ilias
  • Moderator
357 solutions 1952 answers

Chosen Solution

It's a bug on the Hotmail website. Mozilla has contacted the Hotmail team and they are working on a fix. You can use a workaround provided in the Blank messages in Hotmail article.

It's a bug on the Hotmail website. Mozilla has contacted the Hotmail team and they are working on a fix. You can use a workaround provided in the [[Blank messages in Hotmail]] article.
Pope 0 solutions 6 answers

Same problem. But suggestion above (clearing cache) does not work. IE8 works ok. By updating page several times or reloading message and starting all over eventually works out ok.

Extremelly irritant, contributes significantly to my therapist pocket!

Same problem. But suggestion above (clearing cache) does not work. IE8 works ok. By updating page several times or reloading message and starting all over eventually works out ok. Extremelly irritant, contributes significantly to my therapist pocket!