Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why wont Youtube videos load when using Firefox 3.6.3?

  • 3 replies
  • 16 have this problem
  • Last reply by zzxc

more options

I've been having issues with youtube when using firefox, the video doesnt load or show up for that matter its just a black screen where the video should be and on the bottom left hand corner of Mozzilla it says "done" I've tried everything, I updated java and flash but nothing seems to work. What can I do? I know I can use other web browsers but I really want to fix this

URL of affected sites

All Replies (3)

more options

There are a few reasons why youtube might be broken:

If none of this works, let me know if Flash video from other sites work. Here are a few you can try:

more options

I have the same problem and found a solution.

the flash plugin 10.0 r45 is not compatible with firefox 3.6.3, change the flash plugin to 10.1 r53 would resolve this issue. Firefox_Flash_Plugin_10.1_r53.7z

more options

how do u change the flash plugin? i downloaded it and i dont know where to put that file