Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

i use thunderbird-problem :i can receive email but cannot send.

Sharon replied
nizam.khan

i want technical help. my email problem i can receive but cannot send.

i want technical help. my email problem i can receive but cannot send.

All Replies (2)

For anyone to assist you, we need to see the actual error message and a screenshot of your SMTP server settings pane. thank you

I'm submitting how I solved my problem. I had that same problem. My error said that the incoming and outgoing smtp need to be the same. I use Spectrum but I have been using their "old format" of RoadRunner for almost 20 years. I use pop server, not IMAP. So, for me, the solution was making sure the outgoing smtp was the same as incoming...pop-server.wi.rr.com. Maybe this may help...good luck.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.