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Unable to upgrade to Mozilla Monitor Plus

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  • Last reply by James

wjh123
wjh123
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I hope I sent this to the right place.

PC is using Windows 11, latest updates. I have signed in to Mozilla Monitor many times in the last hour, but "Upgrade to Premium" does not appear in the upper-right corner as several help websites say it should. I cleared all cookies and turned Enhanced Tracking Protection off for the site, no help. I restarted Firefox - it's now at release 145.0.1 (64-bit), no help. Any other ideas? Thanx.

I hope I sent this to the right place. PC is using Windows 11, latest updates. I have signed in to Mozilla Monitor many times in the last hour, but "Upgrade to Premium" does not appear in the upper-right corner as several help websites say it should. I cleared all cookies and turned Enhanced Tracking Protection off for the site, no help. I restarted Firefox - it's now at release 145.0.1 (64-bit), no help. Any other ideas? Thanx.

Chosen solution

Since Monitor Plus is a subscription based product perhaps you may get more help by direct ticket support using https://support.mozilla.org/en-US/questions/new/monitor/form

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James
James
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Chosen Solution

Since Monitor Plus is a subscription based product perhaps you may get more help by direct ticket support using https://support.mozilla.org/en-US/questions/new/monitor/form

James
James
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Btw the Monitor Plus will be shuting down on December 17.

https://support.mozilla.org/en-US/kb/monitor-plus-shutting-down https://support.mozilla.org/en-US/forums/contributors/717463

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