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PR_CONNECT_RESET_ERROR

  • 1 reply
  • 0 have this problem
  • 120 views
  • Last reply by jonzn4SUSE

Mathias Lujegi
Mathias Lujegi

I have been having a problem with downloading a paper for reviewing from Nature Springer. However, it has been always failing. I have all the help from the website but it work. It always appears as shown below

Secure Connection Failed

An error occurred during a connection to reviewer-feedback.springernature.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
I have been having a problem with downloading a paper for reviewing from Nature Springer. However, it has been always failing. I have all the help from the website but it work. It always appears as shown below Secure Connection Failed An error occurred during a connection to reviewer-feedback.springernature.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Windows home or pro and what security software are you running besides MS Defender?

You can boot to safe mode with networking to verify that your security software is the issue.

If you're running pro version of Windows, you should have Windows Sandbox enabled for testing. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Also, the url you're going to appears to be wrong. see screenshot