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I paid to renew license, but it hasn't been registered.

carol rubin

Two days ago I paid to renew my Thunderbird license, but I still am getting a message that I need to renew my license. Also, when I try to write an outgoing email, Thunderbird freezes up, and I have to shut it down before I can use it again. I also lose whatever message I was writing.

Two days ago I paid to renew my Thunderbird license, but I still am getting a message that I need to renew my license. Also, when I try to write an outgoing email, Thunderbird freezes up, and I have to shut it down before I can use it again. I also lose whatever message I was writing.

All Replies (5)

Thunderbird does not require a license.

Please post a screen shot of the message you are seeing.

I'm attaching a screen shot where it says the license expired. Thanks!

That expiration is coming from an add-on. Please look at your list of add-ons.

It's not showing that i updated

Please check with the author of the add-on.