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can't sign in

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by Matt

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i have used thunerbird for many many years ... yet today i can't sign in ... message says don't recognize me earthlink email ... yet i have spent all day signing into mozella .. giving $ .. espablishing password .. etc ... i am 90 yrs old ... this process is driving me crazy ... please have a human call me at 510.540.7853 and walk me thru sign in ... i have loads ofr data in thunderbird ... addresses, sent emails, etc etc ... please please please help an old man long term user .. i NEED THAT DATA !!!!!!!!!!! ... thand .. george killingsworth [edited] @aearthlink.net ... [edited] ... cell: [edited phone#'s and email from community support forum]

i have used thunerbird for many many years ... yet today i can't sign in ... message says don't recognize me earthlink email ... yet i have spent all day signing into mozella .. giving $ .. espablishing password .. etc ... i am 90 yrs old ... this process is driving me crazy ... please have a human call me at 510.540.7853 and walk me thru sign in ... i have loads ofr data in thunderbird ... addresses, sent emails, etc etc ... please please please help an old man long term user .. i NEED THAT DATA !!!!!!!!!!! ... thand .. george killingsworth [edited] @aearthlink.net ... [edited] ... cell: [edited phone#'s and email from community support forum]

Modified by James

All Replies (1)

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Perhaps post the actual error message verbatim. We know what you tell us, and what I have is the equivalent of "my car will not go" and like that car it could be anything from a lack of fuel to the absence of a key or someone stole the wheels.

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