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Firefox browser crashes

  • 1 reply
  • 0 have this problem
  • 12 views
  • Last reply by zeroknight

Kabengwa Patu
Kabengwa Patu

We have the latest Firefox standard installed on a Windows server. i can access and use the browser normally in one account but not the other. i have submitted the reports and would like to know if there is something I can do. the report id is 5c59acb1-daa7-4eb2-a173-7690394841d3.

Everything is working fine in the troubleshooting mode and I have also deleted and changed profiles but getting the same error.

We also don't have extensions and no plugins too. i did a refresh and this did not solve the issue.

Your help will be welcome.

We have the latest Firefox standard installed on a Windows server. i can access and use the browser normally in one account but not the other. i have submitted the reports and would like to know if there is something I can do. the report id is 5c59acb1-daa7-4eb2-a173-7690394841d3. Everything is working fine in the troubleshooting mode and I have also deleted and changed profiles but getting the same error. We also don't have extensions and no plugins too. i did a refresh and this did not solve the issue. Your help will be welcome.
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zeroknight
zeroknight

Kabengwa Patu said
the report id is 5c59acb1-daa7-4eb2-a173-7690394841d3.

That crash report has not been submitted. Visit about:crashes in the address bar, submit any recent pending reports and share the IDs here.

Everything is working fine in the troubleshooting mode

Try disabling hardware acceleration.