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crash

  • 3 replies
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  • 11 views
  • Last reply by techguy150

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always crash and too slow my browser please solve my problem.

always crash and too slow my browser please solve my problem.

All Replies (3)

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Please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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I Am already Refresh Browser but Browser lacking and to slow.

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Update your software. Update Firefox. Update Windows. Check for viruses or spyware. Check for third-party modules. Check to see if the crash happens in Troubleshoot Mode. The crash still happens in Troubleshoot Mode. Check your hardware. Check your RAM for errors. Get help fixing this crash.

Hope this helps.