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Firefox 109, Mac laptop, application menu not working

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  • Last reply by Mich

Rick Herder
Rick Herder
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I am using Firefox 109 on my MacBook Pro (M1 chip), and after I upgraded to version 109, the application menu stopped working. When I click on the pancake icon in the upper right corner of the screen, the drop down menu becomes visible, but none of the items on the list are responsive. Fortunately, I can access passwords and the like by going to preferences under the Firefox menu on the left of the screen, but it's less convenient. Can I fix this on my own, or do I need to wait for the next upgrade?

I am using Firefox 109 on my MacBook Pro (M1 chip), and after I upgraded to version 109, the application menu stopped working. When I click on the pancake icon in the upper right corner of the screen, the drop down menu becomes visible, but none of the items on the list are responsive. Fortunately, I can access passwords and the like by going to preferences under the Firefox menu on the left of the screen, but it's less convenient. Can I fix this on my own, or do I need to wait for the next upgrade?

All Replies (1)

Mich
Mich
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You can try the following steps to fix the issue: 1)Close Firefox and open it in Safe Mode by holding down the Shift key while clicking on the Firefox icon in your Dock or Applications folder. This will open Firefox with all add-ons disabled.

2)Check if the application menu is working in Safe Mode. If it is, then the problem is likely caused by an add-on. You can re-enable your add-ons one by one to identify the problematic one and then remove or disable it.

3)If the problem persists in Safe Mode, try resetting Firefox to its default settings. This can be done by going to the "Help" menu and selecting "Troubleshoot Information", then clicking on the "Reset Firefox" button. This will reset Firefox to its default settings and remove any customizations or add-ons you have installed.

4)If none of the above steps work, you can try to reinstall Firefox.

If none of these steps work, you may need to wait for the next upgrade of Firefox to see if the issue is resolved.