Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Causing screen to go black

  • No replies
  • 0 have this problem
  • 8 views
more options

Hi I've been using Firefox as my default browser since netscape navigator. I now find myself in the position where it has become unusable as it causes my screen to go black. I've tried ALL the online fixes such as troubleshooting and relaunching in safe mode - none seem to work for very long. It is with great dismay that I am now having to move to Opera or similar. It's clear from other posts that this is an issue affecting many. It appears that it is conflicting with video drivers (I'm on a mac pro with a Nvidia gtx 1080 ti gpu) and who knows what else it's corrupting. My question to you is - Are you going to fix this? and if so when? - Until it is fixed Firefox has become unusable (at least on my older macs which I still use). Regards Steve

Hi I've been using Firefox as my default browser since netscape navigator. I now find myself in the position where it has become unusable as it causes my screen to go black. I've tried ALL the online fixes such as troubleshooting and relaunching in safe mode - none seem to work for very long. It is with great dismay that I am now having to move to Opera or similar. It's clear from other posts that this is an issue affecting many. It appears that it is conflicting with video drivers (I'm on a mac pro with a Nvidia gtx 1080 ti gpu) and who knows what else it's corrupting. My question to you is - Are you going to fix this? and if so when? - Until it is fixed Firefox has become unusable (at least on my older macs which I still use). Regards Steve
Attached screenshots

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.