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Unable to connect to one URL / website

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  • 3 have this problem
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  • Last reply by lemoi50

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When attempting to connect to https://FIDELITY.COM it continues at "performing a TLS handshake to CFA fidelity.com , but won't connect .

Never had this issue. All my other bookmarks work fine.

Fidelity tech support could not identify a problem on their end. Have had clients experience same problem.

Suggested I try Microsoft Edge browser , which works.

Would prefer to connect with Firefox.

Any help is appreciated.

When attempting to connect to https://FIDELITY.COM it continues at "performing a TLS handshake to CFA fidelity.com , but won't connect . Never had this issue. All my other bookmarks work fine. Fidelity tech support could not identify a problem on their end. Have had clients experience same problem. Suggested I try Microsoft Edge browser , which works. Would prefer to connect with Firefox. Any help is appreciated.

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I'm having the same problem with my bank account. I can pull up the main website, but I cannot log in to the secure site. I get this message, for about a week now when I try. I started having to use Safari. Ugh. https://www.onpointcu.com/

Access Denied

You are unauthorized to access this resource.

Reference ID is: 8d7be99da3

Troubleshooting Steps

1. Reload the home page and try again.

2. Clear your browser cache and try again.

3. Try logging in with a different browser.

4. Try logging in with a different device.