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Cannot enter password for bank of america login

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I am running Firefox 1.05.1 (64 bit), Mac OS 12.6, hardware: Hardware Overview:

 Model Name:	MacBook Pro
 Model Identifier:	MacBookPro18,2
 Chip:	Apple M1 Max
 Total Number of Cores:	10 (8 performance and 2 efficiency)
 Memory:	64 GB
 System Firmware Version:	7459.141.1
 OS Loader Version:	7459.141.1
 Serial Number (system):	CKFQYJN4QP
 Hardware UUID:	64A85AFE-6DB0-5F0B-976A-44139DF57C56
 Provisioning UDID:	00006001-000420390EF8801E
 Activation Lock Status:	Disabled

I am unable to enter a password when attempting to login to bank of america, this web page: https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go

I can enter a username, but when I click in the password entry box, no cursor appears and if I type, nothing gets entered. Works fine with Safari.

Attached screenshot is inspect of password entry box

Hope you can help, Ron 

I am running Firefox 1.05.1 (64 bit), Mac OS 12.6, hardware: Hardware Overview: Model Name: MacBook Pro Model Identifier: MacBookPro18,2 Chip: Apple M1 Max Total Number of Cores: 10 (8 performance and 2 efficiency) Memory: 64 GB System Firmware Version: 7459.141.1 OS Loader Version: 7459.141.1 Serial Number (system): CKFQYJN4QP Hardware UUID: 64A85AFE-6DB0-5F0B-976A-44139DF57C56 Provisioning UDID: 00006001-000420390EF8801E Activation Lock Status: Disabled I am unable to enter a password when attempting to login to bank of america, this web page: https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go I can enter a username, but when I click in the password entry box, no cursor appears and if I type, nothing gets entered. Works fine with Safari. Attached screenshot is inspect of password entry box Hope you can help, Ron 
Attached screenshots

All Replies (1)

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Firefox 102.3.0esr 64-bit Click on the password entry field and nothing happens. Paste or manual entry does not work. It did work with Chromium and I presume it will work with all but Firefox browsers. Bank of America says it is a problem with Firefox. Other banking institutions have made the same change, so expect Firefox to not be your browser when accessing a bank's website.