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Amazon website not working properly

  • 2 replies
  • 2 have this problem
  • 13 views
  • Last reply by williad

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Amazon website is not loading properly and when I click on a product the screen goes black

Amazon website is not loading properly and when I click on a product the screen goes black

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Screens of and after when doing what your doing so others can replicate if they can.

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1. Experienced this yesterday and today. Use their search bar to find an item and hit Enter. A heading saying someting like "Showing 1 to 22 items" displays for just 1/2 second or so and then the Amazon screen goes black. Type URL for Amazon.com in again and home screen comes up as normal. Yesterday I was using Firefox v.107 and today I accepted offer to load latest version, 108 and have the same problem. 2. Also, if I click on My Orders page from top menu the screen shows areas where blue text is written over black text. See attached screen shots. 3. Also, if I load a Wedding registry page it always says at the bottom left "Something went wrong. Please reload page." Reloading results in same message at bottom of page.

     Seems like a major disconnect between Firefox and Amazon here. I have NEVER had a problem with Amazon, even when using an old Win XP era browser. Now using Win 10 and Firefox latest version.