Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Crashing randomly when watching videos

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by VurkGT

VurkGT
VurkGT
more options

bp-be981e74-2847-4346-afac-f6e7e0220619 6/18/2022, 8:59 PM View bp-3d0bbd9e-3de2-4211-ad9b-82aa00220619 6/18/2022, 8:59 PM View bp-08d250ca-0159-4e5d-b3b9-e8e8a0220619 6/18/2022, 8:59 PM View bp-c6dd02e1-53e2-4241-b789-38c3d0220619 6/18/2022, 8:59 PM View bp-f5a06105-2505-4c51-a155-840150220619 6/18/2022, 8:59 PM View bp-736b6fb5-8858-481c-9504-f99a50220619 6/18/2022, 8:59 PM

I don't know if I copied that properly, and those are submitted times. But Firefox will randomly crash the tab so often when watching videos (Netflix, HBO mostly).

bp-be981e74-2847-4346-afac-f6e7e0220619 6/18/2022, 8:59 PM View bp-3d0bbd9e-3de2-4211-ad9b-82aa00220619 6/18/2022, 8:59 PM View bp-08d250ca-0159-4e5d-b3b9-e8e8a0220619 6/18/2022, 8:59 PM View bp-c6dd02e1-53e2-4241-b789-38c3d0220619 6/18/2022, 8:59 PM View bp-f5a06105-2505-4c51-a155-840150220619 6/18/2022, 8:59 PM View bp-736b6fb5-8858-481c-9504-f99a50220619 6/18/2022, 8:59 PM I don't know if I copied that properly, and those are submitted times. But Firefox will randomly crash the tab so often when watching videos (Netflix, HBO mostly).

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What security software are you running? Have you tried running Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

VurkGT
VurkGT Question owner
more options

I'm currently only running the windows security software that is built in. And I have not tried using Safe Mode because I don't know how to directly replicate the issue. But I will test out Safe Mode and see if it occurs there.