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top portion of screen disappearing

I am having a periodic issue where, when I have Firefox in full screen, the top portion of the screen is blank bar, where the open tabs and search bar should be. When I toggle to another application, Word, perhaps, it doesn't look that way. When I close and reopen Firefox, I still see the blank bar. The only resolution appear to be restarting my computer.

I am having a periodic issue where, when I have Firefox in full screen, the top portion of the screen is blank bar, where the open tabs and search bar should be. When I toggle to another application, Word, perhaps, it doesn't look that way. When I close and reopen Firefox, I still see the blank bar. The only resolution appear to be restarting my computer.

All Replies (1)

Hi junderwood1, Try Firefox in Troubleshooting Mode -

Diagnose Firefox issues using Troubleshoot Mode https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode