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Links Not Opening and Can't Download Anything

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  • 1 has this problem
  • 14 views
  • Last reply by Zmingong

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I can't seem to open certain links - especially in Gmail if I click on a link it won't open. Anything that requires me to upload from my computer - it won't bring up the dialog box. I can't download PDF's from Firefox. I then have to go to chrome to do the same thing without a problem.

This issue only started happening once I updated Firefox 3 weeks ago.

I can't seem to open certain links - especially in Gmail if I click on a link it won't open. Anything that requires me to upload from my computer - it won't bring up the dialog box. I can't download PDF's from Firefox. I then have to go to chrome to do the same thing without a problem. This issue only started happening once I updated Firefox 3 weeks ago.

All Replies (1)

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Hi arfasaira,

You can try to refer the link below to solve the issue: https://support.mozilla.org/en-US/kb/cant-download-or-save-files

Hope it helps you!