Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

new 100.0.1 browser issues

more options

I can't sing in to banking accounts with newest version of Firefox. no problem with Microsoft Edge. I keep getting this message.

System Unavailable warning System is unavailable at this time. Please try again or contact Member Services at 315-894-9924 for assistance.

I can't sing in to banking accounts with newest version of Firefox. no problem with Microsoft Edge. I keep getting this message. System Unavailable warning System is unavailable at this time. Please try again or contact Member Services at 315-894-9924 for assistance.

All Replies (8)

more options
more options

tried clearing cookies & history , went to network settings & changed proxy setting form use system proxy settings to no proxy. that did not work. a lot of this problem solving I don't understand the terminology. so i lost to what to do. I have uninstalled the browser and reinstalled the same version browser thinking there may have been a bug do to improper or delayed installation do to slow internet downloads. I have Verizon dsl server. also have hard rebooted after each tries.

more options

also all i use for security is windows built in defender, none of the others you listed.

more options

all I have for Addon's is listed below & I did as you said disabled all & I rebooted. Still have issue with not being allowed access to my banking site when I use my login and password.

( plugins ) OpenH264 Video Codec provided by Cisco Systems, Inc Widevine Content Decryption Module provided by Google Inc.

( Extensions )

DASHLANE Version- I tried even deleting, rebooting, this extension with no success. then reinstalled. 6.2148.3

more options

Yes I tried in private mode but no success. Here are a couple of screen shots. I have had no luck in copying and pasting a screen shot. I tried ( right click ) and paste. I tried ( control & V ) to paste. sorry, Do you have a suggestion of how I could accomplish this? Yesterday I replied to your email to me and sent a couple of screen shots that seamed to go through, so I hope that will help you.

more options

I have no problems on my android phone accessing my account it has fire fox vrs. 100.1.2

Today I uninstalled everything Mozilla related shut down cu by hard booting. Then reinstalling 100.1.2, by unchecking the reinstall box that eliminates old settings and extensions. still no success.

Is it possible to check that box, reinstall and still go to my account later to receive my saved favorites (bookmarks)? I just don't want to loose those. I can deal with the other settings and extentions.

Modified by robwilloughby

more options

here a 2 screen shots you asked for.

more options

One thing I noticed after uninstalling every thing and deleting every thing even in the trash related to old Firefox installers from other uninstalls I had on my desk top, was when received the new installation seemed to recognize me as a repeat customer why? Is is possible that some thing in the registry is recognizing this and fowling things up? If so I may need to go into reg-edit and delete a line or two to get things clean again for a new install. I have had to do this years ago with my old desktop. If so let me know exactly what to do and what to look for.