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Problem logging in to one specific website

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

tjharr
tjharr
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Trying to login to The coin supply store website I enter user name and password. Click login button and it appears that the login may work but then it comes back to the login screen. I use lastpass password manager which auto fills user name and password. I tried to manually enter both and have the same result.

If I use Edge or Brave both login with no problem. I have tried safe mode in Firefox, same result. I removed cache and cookies, same result. I refreshed Firefox and tried again, same result. Finally I uninstalled Firefox using Revo uninstaller. I looked for any left over folders and did not find any. Rebooted system, and downloaded Firefox. Performed a clean install of Firefox. Tried to login to website and had the same result. Even though it is only Firefox having the problem I turned off AV and firewall, same result.

I am now using version 99 of Firefox and it still will not login. Any help would be greatly appreciated.

Trying to login to The coin supply store website I enter user name and password. Click login button and it appears that the login may work but then it comes back to the login screen. I use lastpass password manager which auto fills user name and password. I tried to manually enter both and have the same result. If I use Edge or Brave both login with no problem. I have tried safe mode in Firefox, same result. I removed cache and cookies, same result. I refreshed Firefox and tried again, same result. Finally I uninstalled Firefox using Revo uninstaller. I looked for any left over folders and did not find any. Rebooted system, and downloaded Firefox. Performed a clean install of Firefox. Tried to login to website and had the same result. Even though it is only Firefox having the problem I turned off AV and firewall, same result. I am now using version 99 of Firefox and it still will not login. Any help would be greatly appreciated.

All Replies (1)

FredMcD
FredMcD
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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.