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Cannot login to Apple Music

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When attempting to log in to Apple Music in Firefox on Windows 10 I receive the following popup: "Firefox Can’t Open This Page To protect your security, idmsa.apple.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window." When I click on the Open Site in New Window button, the new window is blank. I have disabled Enhanced Tracking Protection but this had no effect. I am able to log in using Microsoft Edge browser with no trouble.

When attempting to log in to Apple Music in Firefox on Windows 10 I receive the following popup: ''"Firefox Can’t Open This Page To protect your security, idmsa.apple.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window."'' When I click on the Open Site in New Window button, the new window is blank. I have disabled Enhanced Tracking Protection but this had no effect. I am able to log in using Microsoft Edge browser with no trouble.

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I have several versions of Firefox and I got;

The page you’re looking for can’t be found.


Try starting from the main page and work your way to what you want.