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Firefox signs me out when not set to do so

  • 4 replies
  • 1 has this problem
  • 13 views
  • Last reply by airebird

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Starting yesterday, Feb. 24, Firefox suddenly started signing me out of everything every time I close the browser and reopen. It is not and never has been set to do that or empty cookies/cache until I direct it to do so on my computer. I have checked all settings. What is going on and how--in simple language--do I fix this? (Can't even understand the troubleshooting directions, too much jargon.)

Starting yesterday, Feb. 24, Firefox suddenly started signing me out of everything every time I close the browser and reopen. It is not and never has been set to do that or empty cookies/cache until I direct it to do so on my computer. I have checked all settings. What is going on and how--in simple language--do I fix this? (Can't even understand the troubleshooting directions, too much jargon.)

All Replies (4)

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"Too much jargon".... ;-)) I think it would help to have examples of sites that you are logged out of. What are your cookie and history settings? see screenshot

Modified by jonzn4SUSE

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Normally I right-click something to get a screenshot. That doesn't work with Firefox, and I don't see another way to do it. I get signed out of: hotmail, gmail, amazon, netflix, etc. and have to sign in again each time I open the browser. My settings are not set to delete cookies and site data when Firefox is closed, meaning that box is not checked. Firefox is set to remember history. I have run the troubleshooter and cleared opening cache as well as "regular" cache in privacy-security settings. Before posting here, I cleared cookies and signed back in to everything. When opening sites this morning, I was once again signed out.

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p.s. None of this advice results in the ability to take a screenshot: https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem