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Firefox:DE Opens but I can load any websites or open settings

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  • 1 has this problem
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  • Last reply by FredMcD

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I have trid rfreshing, re-installing, deleting local cache files before refreshing, reinstalling etc. Nothing seems to allow firefox to connect to any pages.

I have trid rfreshing, re-installing, deleting local cache files before refreshing, reinstalling etc. Nothing seems to allow firefox to connect to any pages.

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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}