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Solving problems by reverting to an earlier FF release?

  • 4 replies
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

drduncan
drduncan
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I've done everything I can think of and advice to fix problems in FF for Windows 10 to solve problems, especially tabs crashing. I've gone through the diagnostic steps and submitted crash reports. I can't do my day job this way. I didn't have the various problems, crashing tabs, difficulty getting to HTTP sites (I can't help how someone has their site set up) when I was back at release 83, as I recall. I want to find a copy of release 83 to install. What I want to know is, Will I miss crucial items if I do this? Thanks.

I've done everything I can think of and advice to fix problems in FF for Windows 10 to solve problems, especially tabs crashing. I've gone through the diagnostic steps and submitted crash reports. I can't do my day job this way. I didn't have the various problems, crashing tabs, difficulty getting to HTTP sites (I can't help how someone has their site set up) when I was back at release 83, as I recall. I want to find a copy of release 83 to install. What I want to know is, Will I miss crucial items if I do this? Thanks.

All Replies (4)

FredMcD
FredMcD
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Several issues were corrected in the last Firefox updates.

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?

Version 96.0, first offered to Release channel users on January 11, 2022 Version 96.0.1, first offered to Release channel users on January 14, 2022


https://support.mozilla.org/en-US/questions/1359657#answer-1463359 and updated to 95.0. . . . I finally found where the plugin "Widevine Content Decryption Module provided by Google Inc." was not updating to the newest version of December 1, 2021. Ver #4.10.2391.0

cor-el; Make sure you have the latest Widevine version. You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.

FredMcD
FredMcD
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In the address box, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

drduncan
drduncan Question owner
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Thanks. What is Widevine? Do I need that? I don't understand the bit about DRM. I don't know that this is a problem.


FredMcD said
Several issues were corrected in the last Firefox updates. https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version? Version 96.0, first offered to Release channel users on January 11, 2022 Version 96.0.1, first offered to Release channel users on January 14, 2022 https://support.mozilla.org/en-US/questions/1359657#answer-1463359 and updated to 95.0. . . . I finally found where the plugin "Widevine Content Decryption Module provided by Google Inc." was not updating to the newest version of December 1, 2021. Ver #4.10.2391.0 cor-el; Make sure you have the latest Widevine version. You can toggle DRM off/on to see if that makes Firefox (re)load DRM components. You can possibly check the XHR requests in the Browser Console if this doesn't work.
FredMcD
FredMcD
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Web search: https://www.bing.com/search?q=What+is+Widevine