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wowway.net

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

kentmh
kentmh
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When I attempt to open Email after opening wowway.net in Firefox, a new window opens at "http://wowway.net/files/wow/login.php?bounceto=http%3A%2F%2Fwowway.net%2Fzmail%2F%3Fautologin%3Dtrue" and the screen only contains this message: "Please wait while we are logging you in." It never logs in. Wowway.net says the problem is with Firefox and instructed me to use Microsoft Edge to connect to wowway.net and that does work OK. When I click Email from wowway.net in Microsoft Edge, it correctly connects me to "https://email.wowway.com/modern/" from which I can access all my email.

PLEASE HELP! I want to access my email with wowway.net through Firefox as I have for years.

Thank you, Kent Holcomb kentmh@wowway.com

When I attempt to open Email after opening wowway.net in Firefox, a new window opens at "http://wowway.net/files/wow/login.php?bounceto=http%3A%2F%2Fwowway.net%2Fzmail%2F%3Fautologin%3Dtrue" and the screen only contains this message: "Please wait while we are logging you in." It never logs in. Wowway.net says the problem is with Firefox and instructed me to use Microsoft Edge to connect to wowway.net and that does work OK. When I click Email from wowway.net in Microsoft Edge, it correctly connects me to "https://email.wowway.com/modern/" from which I can access all my email. PLEASE HELP! I want to access my email with wowway.net through Firefox as I have for years. Thank you, Kent Holcomb kentmh@wowway.com

All Replies (1)

FredMcD
FredMcD
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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.