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Firefox Crashes Upon Ending Session

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  • 1 has this problem
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  • Last reply by FredMcD

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Firefox continues to crash after every session ending when I close it out. I have an old computer with not a bunch of memory, but would that affect the closing of a session, and if so, why? I have the option selected to clear history when Firefox closes, as I don't want to have to try and remember to do this manually everytime I close a session. What is checked are all of the "History" options; the "Data" options are left alone.

Anyway, crash reports:

bp-6a558009-aeed-4b81-8aee-8bf560211210 bp-e946da15-471d-4f6c-8bf9-247540211210 bp-39505be6-9c4e-4e4c-a4e0-f8c930211210 bp-085e9350-9fe1-4386-a10e-1d06b0211210 bp-c4307805-87d8-4869-9c69-46d060211210 bp-fa9c9f16-08ab-442f-be8a-a92230211210 bp-f9e38252-824d-4900-bcf8-b5e1d0211210 bp-6fb377b3-f867-4924-ad07-1f2c30211210 bp-1ed78b16-8c33-4011-9749-2c4700211210

Not a huge issue for me, of course, but if I can stop the crashing, that would definitely be an aesthetic improvement.

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Product Firefox Release Channel release Version 94.0.2 Build ID 20211119140621 (2021-11-19)

bp-6a558009-aeed-4b81-8aee-8bf560211210 Signature: OOM | large | NS_ABORT_OOM | mozilla::gfx::SourceSurfaceSharedDataWrapper::Map

MOZ_CRASH Reason (Sanitized)

MOZ_CRASH(OOM)

Crash Reason EXCEPTION_BREAKPOINT

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

This is for Sumo's Related Bugs 1702132 NEW --- Crash in [@ OOM | large | NS_ABORT_OOM | mozilla::gfx::SourceSurfaceSharedDataWrapper::EnsureMapped] ++++++++++++++++++++++++++++++++++++++++++ bp-e946da15-471d-4f6c-8bf9-247540211210 = Uptime 975 seconds (16 minutes and 15 seconds) Signature: OOM | small

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()

Crash Reason EXCEPTION_BREAKPOINT ++++++++++++++++++++++++++++++++++++++++ bp-39505be6-9c4e-4e4c-a4e0-f8c930211210 Signature: shutdownhang | nsTHashtable<T>::s_HashKey | PLDHashTable::Search | mozilla::net::RemoveExactEntry

MOZ_CRASH Reason (Sanitized) : Shutdown hanging at step profile-change-teardown. Something is blocking the main-thread.

Crash Reason EXCEPTION_BREAKPOINT +++++++++++++++++++++++++++++++++++++++ bp-085e9350-9fe1-4386-a10e-1d06b0211210 = Uptime 460 seconds (7 minutes and 40 seconds) Signature: AsyncShutdownTimeout | Places Clients shutdown | sanitize.js: Sanitize,sanitize.js: Sanitize on shutdown

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()

Crash Reason EXCEPTION_BREAKPOINT

This is for Sumo's Related Bugs 1725820 NEW --- Crash in [@ AsyncShutdownTimeout | Places Clients shutdown | sanitize.js: Sanitize,sanitize.js: Sanitize on shutdown]

1404105 RESOLVED FIXED Crash in AsyncShutdownTimeout | Places Clients shutdown | sanitize.js: Sanitize,sanitize.js: Sanitize on shutdown +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 95.0 Build ID 20211129150630 (2021-11-29)

bp-c4307805-87d8-4869-9c69-46d060211210 Signature: shutdownhang | mozilla::net::nsStandardURL::TemplatedMutator<T>::Init

MOZ_CRASH Reason (Sanitized) : Shutdown hanging at step profile-change-teardown. Something is blocking the main-thread.

Crash Reason EXCEPTION_BREAKPOINT ++++++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-fa9c9f16-08ab-442f-be8a-a92230211210 Signature: AsyncShutdownTimeout | Places Clients shutdown | sanitize.js: Sanitize on shutdown

MOZ_CRASH Reason (Sanitized) : Shutdown hanging at step profile-change-teardown. Something is blocking the main-thread.

Crash Reason EXCEPTION_BREAKPOINT

This is for Sumo's Related Bugs 1578273 NEW --- Firefox process staying alive after exit

1524200 RESOLVED FIXED Crash in AsyncShutdownTimeout | Places Clients shutdown | sanitize.js: Sanitize on shutdown

1507171 RESOLVED FIXED Crash in AsyncShutdownTimeout | Places Clients shutdown | sanitize.js: Sanitize on shutdown

1426941 REOPENED --- Crash in AsyncShutdownTimeout | Places Clients shutdown | sanitize.js: Sanitize on shutdown

1404105 RESOLVED FIXED Crash in AsyncShutdownTimeout | Places Clients shutdown | sanitize.js: Sanitize,sanitize.js: Sanitize on shutdown +++++++++++++++++++++++++++++++++++++++++++++++ bp-f9e38252-824d-4900-bcf8-b5e1d0211210 Signature: OOM | small

MOZ_CRASH Reason (Sanitized) : out of memory: 0x0000000000001000 bytes requested

Crash Reason EXCEPTION_BREAKPOINT

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A shutdownhang basically means something about the browser is not responding.


Basically, an OOM (Out Of Memory) means the system is having issues with the RAM.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources


MemTest Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ? Control Panel -> System -> Advanced -> Performance -> Settings

If you use a fixed size for the page file then try the former and let Windows handle the page file. How to determine the appropriate page file size for 64-bit versions of Windows {web link}

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