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Bookmarks not working

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  • 1 has this problem
  • 18 views
  • Last reply by ragtopjrz

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I got a new computer, installed Firefox. I was able to transfer all my passwords, but none of my bookmarks came with. I deleted and reinstalled a few time to no avail, I was able to get everything over with chrome (is firefox on my other computer), but this one I cannot even add a bookmark by clicking on the star.....

I got a new computer, installed Firefox. I was able to transfer all my passwords, but none of my bookmarks came with. I deleted and reinstalled a few time to no avail, I was able to get everything over with chrome (is firefox on my other computer), but this one I cannot even add a bookmark by clicking on the star.....

Chosen solution

Did you transfer personal data files from the old computer to the new computer like a full profile folder (not recommended) or did you transfer individual files (recommended) ?


What you describe could be a symptom of a corrupted places.sqlite.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

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Chosen Solution

Did you transfer personal data files from the old computer to the new computer like a full profile folder (not recommended) or did you transfer individual files (recommended) ?


What you describe could be a symptom of a corrupted places.sqlite.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

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Thank You Cor-el. Using the About Profile link it showed up 2 different profiles, the one that was showing up as default would not allow Bookmarks to be added, so I changed the other profile as default, which actually had all the bookmarks as well the functionality to add new bookmarks! Thank you for your help!